Pickup & Delivery

When it comes to picking up a rental trailer, we strive to provide a comprehensive experience that ensures you are fully equipped and confident for your adventure. Here’s how the process typically works:

1. Reservation: Begin by making a reservation for the rental trailer that suits your needs. This can usually be done through our online booking system or by contacting our customer service team.
2. Scheduled Walkthrough: On the designated pickup day, you will visit our rental facility, where one of our knowledgeable staff members will guide you through a walkthrough session. This session typically lasts about an hour and covers all the important aspects of using the included gear and equipment.
3. Gear and Equipment Explanation: During the walkthrough, our staff will explain in detail how to properly utilize the gear and equipment provided with the rental trailer. This may include instructions on setting up the tent, operating the cooking facilities, managing the power supply, and any other features specific to your trailer model.
4. Trailer Operating/Towing Demo (Optional): If you are interested and would like further assistance, we can also provide a trailer operating/towing demo session. This session aims to familiarize you with the handling and towing aspects of the rental trailer, ensuring that you feel comfortable and confident while on the road.
5. Q&A and Clarifications: Throughout the walkthrough and demo sessions, feel free to ask any questions or seek clarifications on any concerns you may have. Our staff is there to assist you and ensure that you have a thorough understanding of the rental trailer and its functionalities.

By offering these detailed walkthroughs and optional demo sessions, our goal is to empower you with the necessary knowledge and skills to make the most of your rental trailer. We want you to embark on your adventure fully prepared and confident in utilizing all the provided gear and equipment.

• Trailer weight: The dry weight of a MotoCamps trailer is 1,550 pounds. The gross weight (GVW) of the trailer, including all of the gear and supplies, should not exceed 3,500 pounds.
• Tow vehicle: The tow vehicle must have a gross trailer weight rating (GTWR) of at least 3,500 pounds. The tow vehicle should also have a high ground clearance and a four-wheel drive system.
• Hitch: The tow vehicle must have a trailer hitch that is rated for at least 3,500 pounds. The hitch should also have a weight distribution system to help distribute the weight of the trailer evenly between the tow vehicle and the trailer.
• Tire pressure: The tire pressure on the tow vehicle and the trailer should be checked and adjusted according to the manufacturer’s recommendations.
• Speed: The maximum recommended speed for towing a MotoCamps trailer with iKamper roof top tent is 70 mph.

Absolutely! Even if you haven’t towed a trailer before, you can still pick up a rental trailer and have a successful experience. We understand that towing a trailer can feel intimidating if you’re not familiar with the process, which is why we offer assistance and guidance to ensure you feel confident and comfortable.

When you arrive for the trailer pickup, our knowledgeable staff will provide you with a thorough walkthrough session. This session typically lasts about an hour and covers all the necessary information and instructions on how to safely tow and operate the trailer.

During the walkthrough, our staff will explain key concepts such as hitching the trailer to your vehicle, adjusting the weight distribution, proper braking techniques, and general towing safety guidelines. They will also address any specific concerns or questions you may have.

Additionally, if you would like further assistance, we can even offer a trailer operating and towing demo session. This hands-on session allows you to practice towing the trailer under the guidance of our experienced staff, giving you an opportunity to become familiar with the handling and maneuvering aspects before hitting the road.

Our goal is to ensure that you have a positive and successful towing experience, regardless of your previous towing knowledge. We are here to support you every step of the way, providing the necessary guidance, instructions, and assistance to make your trailer pickup and towing journey as smooth as possible.

Here are a few additional tips:

• Practice makes perfect. Before you set out on your trip, practice towing the trailer in a safe area. This will help you get used to the handling of the trailer and make sure that you are comfortable towing it.
• Be aware of your surroundings. When you are towing a trailer, it is important to be aware of your surroundings. This includes paying attention to the weight of the trailer, the speed of the tow vehicle, and the condition of the road.
• Take breaks. If you are towing a trailer for a long distance, it is important to take breaks. This will help to prevent fatigue and keep you safe on the road.

Trailer delivery is a convenient service we offer to ensure a seamless and hassle-free experience for our customers. Here’s how trailer delivery typically works:

1. Reservation: Start by making a reservation for the rental trailer of your choice. During the reservation process, you will provide details such as your desired delivery location, date, and time.
   Delivery Coordination: Once your reservation is confirmed, our team will work with you to coordinate the delivery logistics. This includes confirming the delivery address and ensuring that the trailer will be delivered at a suitable time for you.
2. Delivery Day: On the scheduled delivery day, our delivery personnel will transport the rental trailer to your specified location. They will handle all the necessary preparations, ensuring that the trailer is delivered in a clean, well-maintained, and ready-to-use condition.
3. Trailer Setup: Upon arrival, our delivery personnel can assist you in setting up the trailer if needed. They will provide guidance on how to properly set up the tent, operate the cooking facilities, manage the power supply, and any other essential aspects specific to your trailer model. This ensures that you can start enjoying your adventure without delay.
4. Walkthrough and Instructions: Along with the trailer setup, our personnel can also provide a walkthrough session, similar to the one offered during pickup. They will explain the usage of the included gear and equipment, answer any questions you may have, and address any concerns to ensure you have a comprehensive understanding of the trailer’s functionalities.
5. Departure and Return: Once the trailer is set up and you feel comfortable with its operation, our delivery personnel will depart, leaving you to embark on your adventure. When your rental period is complete, you will arrange the return of the trailer according to the agreed-upon instructions.

Trailer delivery is designed to make your experience as convenient as possible, allowing you to focus on enjoying your adventure without the hassle of arranging transportation or worrying about pickup logistics.

In addition to our delivery service, we can certainly arrange to have the trailer set up in addition to your arrival. If you prefer to have the trailer fully prepared and ready to use when you arrive, please let us know during the reservation process or when coordinating the delivery details. Our team will ensure that the trailer is set up and equipped with all the necessary amenities and gear, allowing you to start your adventure without delay. By having the trailer pre-set, you can maximize your time and focus on enjoying your off-road experience from the moment you arrive.

Our comprehensive delivery and setup services not only cater to those unable to tow the trailer but also extend to meet the unique needs of adventure motorcycle riders. Imagine arriving at the trailhead, ready to embark on your thrilling two-wheeled expedition, while we take care of all the logistics, ensuring that your adventure starts on a high note. With our dedicated support, we seamlessly blend the world of off-road exploration and motorcycle riding, offering you unparalleled convenience and peace of mind throughout your entire journey.

Whether you’re planning a single-stop trip or embarking on a multi-location, multi-stop adventure, our services are tailored to fully support your journey. We understand that each adventure is unique, and our team is ready to assist you in coordinating logistics, making recommendations for scenic routes and campgrounds, and ensuring a smooth experience, whether you’re exploring a single destination or hopping between multiple locations. With our expertise and dedicated support, we’re here to make your entire adventure, regardless of its complexity, a truly memorable and hassle-free experience.