Welcome to MotoCamps. Below, we describe the terms and conditions applicable to a booking MotoCamps, as well as the terms and conditions applicable to the use of our website.
When we use the term “Site,” we are referring to our www.motocamps.com website, together with any affiliated mobile applications, as well as to any content, functionality, and services offered on or through this website and/or any affiliated mobile applications.
The Site is owned and operated by MotoCamps LLC (who we refer to, together with our affiliates, as “MotoCamps,” “us,” “we,” or “our,” depending on the context). When we refer to “you” and “your” in these terms, we are referring to you as a visitor to and user of the Site and, as applicable, to you as a user or guest of our MotoCamps services and/ore rentals.
YOU SHOULD CAREFULLY READ THESE TERMS. By accessing, browsing, or otherwise using the Site, you are creating a binding contract between you and us, and you are acknowledging that you have read, understood, and agreed to be bound by these terms.
We may make changes to the Site or these terms at any time. Any modifications will be effective when the changes are posted to the Site. You can review the most current version of these terms at any time by accessing the section of the Site labeled [Terms of Use], and you can determine when this Privacy Policy was last revised by referring to the “Last Updated” legend at the top of these terms. You are expected to check these terms from time to time to take notice of any changes. You understand and agree that your continued access to or use of the Site after any posted modification to these terms indicates your acceptance of the modification, even if you did not take the time to read the modification.
“Mobile Base Camps,” also known as “Overland Trailers,” or “Offroad Trailers,” are are non-motorized recreational vehicles that are built to recreational vehicle standards and kept in highway ready condition in accordance to the governing laws of Virginia.
MotoCamps Mobile Basecamps are often used at campgrounds that are often very rural, mostly undeveloped plots of land in the woods. Guests are completely responsible for their own safety and for having basic wilderness survival skills (e.g. do not approach wild animals, do not leave food out, etc.). MotoCamps is not liable for bodily injury (including death) or damage to personal property, including vehicles, due to exposure to inclement weather or rural, rugged settings. By booking a MotoCamps Mobile Basecamp, guests recognize and accept this responsibility and affirm they have these general skills.
A MotoCamps Experience is booked upon receipt of the booking payment. This payment should be made by credit card through the Outdoorsy website. Your booking is not confirmed until MotoCamps receives the payment and you have received the confirmation email. This confirmation email contains booking details, contact details, and other arrival and departure instructions. Furthermore, the guest will receive an email 1 week before check-in regarding the exact location for pickup and drop off or delivered handoff of the Mobile BaseCamp. One day before your check-in date, MotoCamps may run a $1 authorization charge to the card used for your booking. If the charge is not authorized, you will be contacted by email to update your payment method.
Campfires are an essential part of enjoying the outdoors, whether it be a gathering place at your campsite, means for cooking, or a source of warmth. Fire bans occasionally happen at campgrounds or other recreational due to wildfires across the country. In accordance with the Forest Service, Bureau of Land Management, and local government mandates, the use of your fire pit or burning fires of any kind, is not permitted during these events. There are no exceptions to our rescheduling/cancellation policies while active fire bans. By booking with MotoCamps, guests agree to this policy.
Travel restrictions imposed by a governmental agency that prevent or prohibit traveling to, staying at, or returning from the listing location the guest will be refunded or credited for the total value of the stay (including tax). This does not include non-binding travel advisories and similar government guidance.
Keep in mind that YOU may encounter steep driveways/roads, snow/icy weather, curious wildlife, and cellular/connection issues. MotoCamps gear and trailers are offered for rental during the winter months. Guests are advised that following any major snowfall, snow plow providers are contracted to clear local roads in a predetermined order. Consequently, plowing at a property may be delayed for several hours or, in severe storm conditions, days. In the unlikely event that a guest is unable to leave a property on the planned departure date, the guest will not be liable for any additional accommodation charges. MotoCamps is not responsible for plowing roads outside of our Mobile Basecamp. Should a lack of snow clearance prevent a client from reaching a property, the guest will receive a refund of the booking fee for the day(s) the property was inaccessible. However, MotoCamps will not be held responsible for any losses, additional expenses or penalties incurred as a result of being unable to arrive at or leave a property on time due to a lack of snow clearance. Guests are also reminded to ensure that they and their vehicles are suitably prepared and equipped for driving in the wintry conditions likely to be encountered during their visit to the property. MotoCamps personnel does not provide assistance with stuck guest vehicles. Each Basecamp is accessible by tow truck. MotoCamps is not responsible for guest towing services.
Please note that by booking with MotoCamps and accepting these terms, guests agree that they are liable for any damages caused by themselves or their accompanying party.
Guests are expected familiarize themselves with MotoCamps’s policies and get in touch with our team if they have any questions before check-in. We will prepare each Basecamp for check-in and can be prepared to help with arrival. Each confirmation email states contact information for MotoCamps, should guests need it.
We understand things get left behind; however, MotoCamps is not responsible for lost or stolen items left on property. It is the guests’ responsibility to ensure all personal belongings are collected upon check-out.
MotoCamps trailers and gear will be cleaned prior to each rental. Before return, the guest is obliged to leave the MotoCamps in condition as received, i.e. all waste should be correctly disposed of. If not, they may be subject to an additional cleaning charge.
We reserve the right to secure and prevent fraud by using identity verification methods. We require individuals booking a stay to provide the primary guest’s full name, phone number, email address, and payment information.
Guests should inform MotoCamps of the number of guests in the booking. Only those persons indicated in the booking made by the client may pickup the MotoCamps trailer, unless an alternative agreement has been reached with MotoCamps.
Individuals booking a reservation on behalf of a client are encouraged to use the contact information of their client and otherwise assume the responsibility of relaying all reservation instructions and details to their client.
All guests staying with MotoCamps must be 18 years of age or older, unless accompanied by a parent or legal guardian. Guests are required to use a credit card in their own name in order to book a trailer or gear.
No illegal substances or underage drinking are permitted while using MotoCamps property. MotoCamps will not be held responsible for underage drinking, and violations of this policy will result in immediate termination of usage without refund, and the involvement of law enforcement.
Smoking, including the use of e-cigarettes, is not permitted inside the tent or while using MotoCamps gear and must be done at a minimum distance of 25 feet from the trailer. Guest will be fined a fee of $150 for each night that the trailer or gear is unable to be rented if said guest is found to be in violation of this smoking policy.
All equipment and facilities are provided at the discretion of MotoCamps and every attempt is made to ensure that such equipment is in working order for the duration of the rental period. Should a breakdown or some other situation occur that renders a non-essential element unusable, MotoCamps does not take responsibility for replacing or refunding the guest for the lack of use of these equipment or facilities. The equipment and facilities referred to include (but are not exclusive to) such items as stove, shower, and sink. The guest must report any inoperative or defective equipment to MotoCamps promptly. We will make every reasonable effort to have repairs made as soon as possible. While every attempt will be made to ensure that all the advertised equipment and appliances are in working order at the commencement of a rental period, no reduction of rent, rebate, or refund will be issued for a mechanical failure of any appliances.
All guests have the option to buy MotoCamps Add-Ons during their stay. These purchases are made in addition to the booking fee and will be charged automatically upon checkout, using the method of payment saved in the guest account. A receipt for this transaction will be sent to the guest upon charging the card, and guests are able to contact MotoCamps at any time with questions about these charges.
MotoCamps are typically used on land where wildlife may be present. When booking with MotoCamps, the guest agrees to take appropriate safety measures to prevent negative interactions with wildlife in the area. This includes, but is not limited to, not engaging with wild animals, keeping food out of reach, keeping the site clean, and securing all personal items. Wood ticks, mosquitos, and other insects may also be present at the site – all guests are expected to take necessary steps of precaution against these insects. Guests are also not permitted to harm the land or the natural habitat of any wildlife in any way. MotoCamps is not liable for any personal injury due to wildlife or insects.
All guests agree to read and abide by all rules specific to their booking, which may vary by MotoCamps trailer or package. These rules must be read and agreed to before check-in. MotoCamps will also place the rules inside each trailer, accessible to guests. If rules are not abided by, MotoCamps reserves the right to ask guests to return MotoCamps property and pay for any necessary damages as a result of the guests’ disregard for these rules.
INTRO10 can be used toward any future booking, as long as you book before December 31, 2023 at 11:59pm EST. Code cannot be combined with other promos. INTRO10 cannot be retroactively applied to existing reservations and must be applied on the Outdoorsy website during checkout. Offer can only be used once per guest, cannot be applied to rescheduled reservations after the credit expires.
By booking with MotoCamps, guests also agree to receive our newsletter. Guests may unsubscribe at any time.
MotoCamps shall not be responsible for any direct or indirect damages caused to the any MotoCamps trailer or gear as consequence of use. This includes damages, insurance, loss due to fire, theft, and misconduct.
In the event that a guest fails to comply with any terms applicable to their booking and/or stay, MotoCamps reserves the right to ask the guest to return rented equipment, and the guest in question shall not be entitled to any form of compensation. Upon booking any property with MotoCamps guests automatically accept our terms, which we expect them to comply with.
The laws of the Commonwealth of Virginia (without giving effect to its conflicts of law principles) govern all matters arising out of or relating to these terms, including, without limitation, their validity, interpretation, construction, performance, and enforcement, or otherwise arising out of or relating to your booking or stay with us. All legal proceedings arising out of or in connection with these terms, your booking, or stay, shall be brought solely in Virginia. YOU AND WE HEREBY WAIVE TO THE FULLEST EXTENT PERMITTED BY LAW ANY RIGHT TO TRIAL BY JURY IN ANY ACTION, SUIT OR RELATED PROCEEDING BROUGHT TO ENFORCE, DEFEND OR INTERPRET ANY RIGHTS OR REMEDIES ARISING UNDER, RELATING TO OR IN CONNECTION WITH THESE TERMS.
FURTHER, YOU AGREE THAT YOU MAY ONLY RESOLVE DISPUTES IN YOUR INDIVIDUAL CAPACITY, AND MAY NOT BRING A CLAIM AS A PLAINTIFF OR AS CLASS MEMBER IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. CLASS ARBITRATIONS, CLASS ACTIONS, PRIVATE ATTORNEY GENERAL ACTIONS, AND CONSOLIDATION WITH OTHER ACTIONS ARE NOT ALLOWED.
In the event you breach or threaten breach of these terms or any other MotoCamps policies, you acknowledge and agree that we will be greatly and irreparably damaged and the damage will be difficult to quantify. Therefore, we may apply to any court of competent jurisdiction accepting jurisdiction under this specific provision, who, regardless of the Governing Law provision above, will apply the laws of its own jurisdiction in determining whether we will be granted an injunctive or other equitable relief to stop your breach or your threat of breach, without impairing, invalidating, negating or voiding our rights to relief in either law or equity.
Users of the MotoCamps website may be required to create an account to make purchases and access other features of the website. An account is created when a user registers via email, social media or other means. Upon registration, a user acknowledges that their email address and other data may be used to login to to the site in the future.
Whenever you create an account or log in to an account tied to your email address, sign up to receive any newsletters or similar materials, make a booking, contact us through the Site, or otherwise interact with us through the Site, whether as a guest user or an account holder, you represent, warrant, and agree that: (a) you are at least 18 years old, (b) you are using your actual identity, (c) you have provided only true, accurate, current and complete information to us, and (d) you will maintain and promptly update the information that you provide to keep it true, accurate, current, and complete.
If you have an account, you agree not to disclose or share your login information to or with any third party. You also agree that you will be solely responsible for the maintenance and security of your login information, and that you will be solely responsible for any activities conducted on or through the Site, including any bookings made, in connection with your login information, regardless of whether or not you are the individual who undertakes such activities. This includes any unauthorized access and/or use of your account, your computer, or your mobile device.
You agree to use the Site, and to share information from the Site, only for its intended purpose as described on the Site and in these terms. Without limiting that general requirement, you agree that you will not: (a) use any automated means (such as robots, spiders, scripts, or other devices or programs) to access the Site or collect any content; (b) engage in any “screen scraping,” “database scraping” or similar activities to obtain any content from the Site; (c) accumulate or index, directly or indirectly, any content or portion of the Site for any commercial purpose whatsoever; or (d) otherwise use the Site to engage in any illegal activity, or to engage in conduct that is defamatory, libelous, threatening, or harassing, or that infringes on a third party’s proprietary rights.
Further, you understand that the Site strives to protect its security and integrity and those of its users. You therefore agree that you will not attempt to elude any security systems in place on the Site, or use the Site in any manner that may adversely affect the functionality of the Site, the Site’s availability to other users, or the rights of other users of the Site.
We reserve all rights to monitor the Site for any reason, including to evaluate whether any use of the Site is, in our sole discretion, consistent with these terms. However, we assume no responsibility or liability arising from the use of the Site by our users. We are under no obligation to enforce these terms on your behalf against another user.
We may from time to time include features on the Site that allow you to share information from the Site, or provide comments and feedback regarding the Site. Any comments and feedback will be subject to these terms and to any other policies and guidelines we may publish from time to time regarding user content. In addition, these interactive features may link to, or require you to log into, one of your social media, networking, or social sharing accounts accounts (such as Facebook, Instagram, Twitter, LinkedIn, Google, Spotify, etc.), or may otherwise access or use your social media or other account information. We are not in control of your social media account(s) or how the social media service provider uses your information, which is governed by the setting and privacy policies of the social media account service providers.
We may suspend or terminate your access to the Site at any time, with no liability to you, including if we are investigating any suspected noncompliance with these terms.
The Site provides users with an opportunity to open a communication channel with us via e-mail. If you choose to use these features, you grant us permission to communicate with you by e-mail for any purposes related to your use of the Site, including for any disclosures, system messages and other marketing purposes. We will use our best efforts to honor any request to opt out of marketing messages, but under no circumstances will we have any liability for sending you any e-mail.
If you are experiencing any problems, please visit https://motocamps.com/contact/ and submit the form with details about your problem or your request for support.
We and others may provide links to web pages, web sites, and various resources or locations on the web (collectively, “Third Party Sites”). Links to Third Party Sites are provided only for the convenience of users of the Site. We do not operate, control, endorse or guarantee any Third Party Sites. When you access any Third Party Site through a link posted on the Site, please carefully read the terms and conditions of use, privacy policy and other policies of such Third Party Site. Our policies do not apply to any Third Party Site.
YOU AGREE THAT YOUR USE OF ANY THIRD PARTY SITE IS AT YOUR SOLE RISK AND WITHOUT WARRANTIES OF ANY KIND BY US, EXPRESSED, IMPLIED OR OTHERWISE. UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR DAMAGES ARISING FROM ANY TRANSACTION BETWEEN YOU AND ANY THIRD PARTY SITE OR FOR ANY INFORMATION APPEARING ON THIRD PARTY SITES.
The Site is owned by us, and you agree that, as between you and us, we own or otherwise have all proprietary rights to all content included on the Site. We also own or otherwise have all proprietary rights to the copyrights, trademarks, service marks, trade names and other intellectual and proprietary rights throughout the world associated with the content and the Site, which are protected by applicable intellectual and proprietary rights and laws.
You may not reproduce, publish, distribute, display, modify, create derivative work from, or exploit in any way, in whole or in part, any content without our prior express written consent.
“MOTOCAMPS,” and all related names, logos, products and service names, designs and slogans are trademarks of ours. You may not use such marks without our prior written permission. Further, you may not use any metatags, meta elements, “hidden text” or other equivalents using the names “MotoCamps, “www.motocamps.com” or any other colorable equivalent without our prior written authorization.
References on the Site to any third-party products or services by trade name, trademark, manufacturer, supplier, vendor, or otherwise does not constitute or imply endorsement, sponsorship, or recommendation by or thereof, or any affiliation therewith, by us.
You agree to indemnify and hold us, and our directors, officers, affiliates, volunteers, agents, employees, licensors and partners harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of any content you submit, post to, or transmit through the Site, your use of the Site, your stay at any of our properties, your violation of these terms or your violation of any rights of any third party.
YOU ACKNOWLEDGE, AGREE AND UNDERSTAND THAT:
WE ATTEMPT TO DISPLAY THE MATERIALS AND INFORMATION YOU VIEW ON THE SITE AS ACCURATELY AS POSSIBLE. HOWEVER, WE DO NOT GUARANTEE THE ACCURACY OF SUCH MATERIALS AND INFORMATION, AND ARE NOT RESPONSIBLE FOR ANY CLAIMS ARISING OR RESULTING FROM YOUR RELIANCE THEREON.
THE SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “WHERE AVAILABLE” BASIS AND WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
WE DO NOT REPRESENT OR WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ANY DEFECTS WILL BE CORRECTED, OR THAT THE SITE, INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE THROUGH THE SITE, THE SERVERS THAT MAKE THE SITE AVAILABLE, OR E-MAIL OR OTHER CORRESPONDENCE SENT THROUGH THE SITE, ARE OR WILL BE FREE OF VIRUSES OR ANYTHING ELSE HARMFUL. WE DO NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE THROUGH THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, RELIABILITY OR OTHERWISE.
CERTAIN STATE LAWS MAY NOT ALLOW LIMITATIONS OR EXCLUSIONS ON WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
WE WILL NOT BE LIABLE FOR ANY DAMAGES OR INJURY CAUSED BY YOUR USE OF THE SITE, INCLUDING ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OF TRANSMISSION, COMPUTER VIRUS, OR LINE FAILURE. WE WILL NOT BE LIABLE FOR ANY DAMAGES OR INJURY, INCLUDING INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS AND DAMAGES THAT RESULT FROM INCONVENIENCE, DELAY, OR LOSS OF USE) THAT RESULT FROM THE USE OF, THE INABILITY TO USE, OR RELIANCE UPON, THE SITE OR ANY SERVICES OBTAINED ON OR THROUGH THE SITE, EVEN IF THERE IS NEGLIGENCE BY US OR BY OUR AUTHORIZED REPRESENTATIVE, OR WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR ANY OF THE ABOVE. THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU TO THE EXTENT THAT APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR SUCH DAMAGES.
We are committed to protecting your privacy and security and have explained in detail the steps we take to do so. Please read our Privacy Policy at https://motocamps.com/privacy-policy/, for more information on the collection and use of information on the Site.
